SERVICE NOTICE: Database server offline (restored)

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Moderator: forhire

SERVICE NOTICE: Database server offline (restored)

Postby forhire » Thu Sep 08, 2016 8:45 am

Hi Everyone,

Early this morning (9/7/16 actually) our main database server failed. As a result data was corrupted across multiple drives. This caused our website and many of our hosting customers sites to go offline for most of the day until the databases could be restored from backup.

A new server was installed and loaded and most databases came back online around 8:30 PM PST. The last of the databases were restored by 10:30 PM. It has been a long day.

Please contact us or your web developer if you have concerns regarding data transactions for Tuesday. The restored backup was time stamped the early morning of 09/06/2016. Also, be aware that the database software versions are more modern which may cause issues for some legacy applications. Please report errors if you find them.

Thank you for your patience and understanding,
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